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At Primasoft Technology, we have complete faith in our diverse selection of services, products, and e-business solutions. We spare no effort to provide our respected clients with prompt, dependable, and great service every time we do business with them. All of the services offered on Primasoft Technology's are provided to clients following a thorough project analysis utilizing a comprehensive scope document. It ensures complete comprehension of the work and almost eliminates the possibility of project cancellation, reversal, or dispute. However, refunds and service cancellations are subject to certain restrictions.

Cancellation Policy

  • After 2 to 5 days of entering into a service agreement, a subscriber may submit a cancellation request for a specific service using the prescribed cancellation form available on our website,
  • On certain occasions, such as Independence Day, Christmas, and New Year's, no cancellations are permitted for services with promotional discounts. Due to the limited availability of these offers, no refunds are allowed,
  • Under no circumstances will Primasoft Technology honor cancellation requests for services, including domain name registration and domain name transfer,
  • Even if the cancellation is posted within 12 hours after payment, the fee is non-refundable,
  • If the next payment is not paid within seven working days, the service will be canceled.

Cancellation Policy

  • Each service we provide follows a unique procedure from beginning to end; consequently, refund policies vary depending on the service,
  • Every achievement of a campaign's milestones requires a specific set of resources. Consequently, a refund request for finished work would not be considered,
  • No return is available for the fee paid in the form of administrative fees or installation charges,
  • Taxes paid on services assessed by regulatory agencies will not be returned with a fee refund,
  • In the event that a service is canceled due to a breach of our Terms and Conditions, no refunds will be issued,
  • There is no refund policy applicable to same-day delivery services,
  • If a third party causes a service interruption or delay, Primasoft Technology is not responsible for refunds,
  • The refund process takes up to 5-7 days.